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With the summer holidays about to begin and Heathrow’s Terminal 2 finally finished, I put together a quick guide to the brand new terminal so that you can head off into your vacation stress-free!
Here’s everything you need to know about Terminal 2:
Terminal 2, also called the Queen’s Terminal, will be home to all 23 members of the Star Alliance plus Virgin Atlantic, Aer Lingus and German Wings. That way, travelers arriving in a Star Alliance flight with a connection in Heathrow will have less stress – no more changing terminals, you will leave from the same terminal you arrive at.
Airlines will start to move over to the new terminal gradually over the next six months – once all airlines have settled into their new home in Heathrow, the terminal will handle 332 flights per day, covering 54 destinations all around the globe. At full capacity, the terminal will handle 32 million passengers a year.
If you’re spending the night in Heathrow because your connection leaves the next morning, there is a number of hotels located close to terminal 2 – check out the Crowne Plaza London Heathrow and the Holiday Inn London Heathrow Ariel for example, both of which are known for their outstanding service and facilities, plus very competitive rates, especially for Accommodation & Parking Packages.
Where to find what
-Check-in desks are located on the top floor (level 5)
-Departures are located on level 5 and 4
-Arrivals and baggage claim are located on level 1
-Smoking areas are located on the upper forecourt before going through security. There are NO smoking areas after going through security.
Food, drink & shopping
There is a large Costa Coffee Shop and a JD Wetherspoon Pub on the upper forecourt (level 5) before going through security. After going through security, you’ll find a Yo! Sushi, EAT. and a few other eateries.
Shops include WHSmith (newspapers and books), John Lewis, Boots (drugstore), Sunglass Hut and Duty Free.
There are two Café Neros and a small M&S supermarket in the public area of the arrivals section on level 1.
How to get to Central London from Terminal 2
Follow the signs to the Central Station where you’ll find the underground (Piccadilly Line) to the city center, or you can take the faster Heathrow Express Train, or alternatively the cheaper (but slightly slower) Heathrow Connect Train.
There are also buses, long-distance coaches and taxis here.
Simply follow the signs to trains, buses and taxis.
Parking at Terminal 2
If you are planning to park your car at the airport for the duration of the trip, follow the signs to ‘long-term parking’ when you approach Heathrow. Please note that booking a parking spot in advance is much cheaper than the rates offered when you just show up.
There is a special parking section for business travelers, only a few minutes from Terminal 2.
For business travelers there is a dedicated Heathrow Business Parking service available, situated just minutes from Terminal 2. The Business Parking section has its own dedicated shuttle service which leaves every few minutes and brings you to the terminal in 4-8 minutes.
If you pick somebody up at Terminal 2, there is a special short-term parking section. Follow the signs to this section when you approach the airport.
If you arrive and leave on a Star Alliance flight, you should allow 60 minutes between connecting flights. If you have to transfer to another terminal, you should allow 90 minutes between flights. Transport between terminals is done via shuttle bus, or the free Heathrow Express train to Terminal 4 and 5. You can get to the Terminal 1 on foot via the link bridge.
Check out the following video for a virtual tour of Terminal 2: